The global leader in Travel Essentials
A dynamic and solid network
With €2.1bn sales across 27 countries in 2017, we are the global leader and expert in travel essentials. Thanks to our comprehensive proprietary and partner brand portfolio, we cover all our travelers’ needs:
Convenience: we develop one-stop shop concepts, offering a wide range of products from press, magazines and books, food and beverages, souvenirs and cigarettes to electronics, travel accessories and care products. Relay is our number one convenience brand and the leading global travel essentials convenience brand with 1,120 stores. We also partner with innovative and renowned brands such as TripAdvisor, 7-Eleven and Today. We cater to specific convenience segments, such as commuters, thanks to proprietary brand concepts like 1 Minute and Hubiz.
Souvenirs: we offer concepts deeply rooted in each platform’s culture, through our proprietary souvenir brand, Discover, and through the development of bespoke specialty concepts such as the Tour Eiffel boutiques in Paris, the Sydney Opera House store, and the official All Blacks store at Auckland airport.
Electronics: we have developed the Tech2Go electronics concept. We also partner with local industry leaders such as Fnac or Virgin in selected markets.
The trip maximizer store for all travelers!
The TripAdvisor store is a unique concept that mixes the leading and most trusted digital travel brand with a convenient one-stop shop to cover everything a traveler might need.
The TripAdvisor store’s mission is to help travelers maximize their journey by offering a convenient way to purchase travel essentials from newspapers, magazines, books, souvenirs and travel accessories to food and beverages.
The offer is adapted to local consumer behaviors and trends, with a constant emphasis on provenance and quality.
Experience your passion for New Zealand Rugby!
New Zealand Rugby opened the country's 1st Official All Blacks store in partnership with Lagardère Travel Retail at Auckland Airport.
The 80 sqm store is designed to provide an immersion into the "power and passion" behind the All Blacks. An eye-catching LED entrance invites shoppers into the store, to experience a Wall of Champions, a virtual reality Haka 360 experience, and view a large silver fern design on the ceiling. The store sells apparel, jerseys, rugby balls, gifting items and other All Blacks licensed merchandise.
Become a Lagardère Travel Retail franchisee
Lagardère Travel Retail offers the opportunity to franchise its various formats in overseas markets, leveraging the local expertise of potential patners with our commercial support, for worldwide renowned brands such as Relay.
If you are interested in exploring franchise opportunities or for further information please contact us.
Relay VIP program
Rely on Relay and get rewarded
Relay app is the airport and train station travel companion on which all travelers can rely! Our VIP program enables customers to benefit from unique and exclusive promotions and permanent discounts on select categories directly on their smartphones.
Travelers are reminded of all these advantages when approaching a Relay store. In Hong Kong, this program is accessible via WeChat for even greater convenience.